The IGPM logo

The Institute of General Practice Management (IGPM) was formed by four working Practice Managers. We are recognised as the professional body that represents all managers working within general practice in the United Kingdom.

Sign up to the IGPM newsletter to be kept up to date with developments. Or read all about us here. Follow the hashtag #PMpower.

Did you know?

We are developing an accreditation process so all managers working within general practice can have a recognised qualification. 

We have relationships with all national bodies and speak on behalf of managers in general practice. 

You can join the IGPM here

Our promise:

  • Our leadership majority will always be people working in Practice Management
  • We will never be an organisation for profit organisation and any funds generated will go back into our membership
  • The views of our members will always be the most important part of our constitution

See our campaign video ‘If I die it will be your fault’ which went viral. It’s now had over 250,000 views!

Latest news

To keep up to date with all the latest information and updates from the IGPM, please follow us on Facebook and Twitter.

Gender Identity Toolkit for General Practice

We are proud to announce the launch of the Gender Identity Toolkit for General Practice!

The toolkit has been produced in collaboration with the Institute of General Practice Management, Indigo Gender Service, Practice Index, and Pride in Practice. It is designed to further the knowledge and support the confidence of general practice teams when providing inclusive and equitable care to trans and non-binary patients.

The Pride in Practice Patient Experience Survey 2021 revealed that trans and non-binary patients were significantly less likely than LGBTQ+ patients, as a whole, to feel that their GP was meeting their needs. The barriers that trans and non-binary patients face range from direct discrimination to supportive healthcare professionals lacking the knowledge or confidence required to provide appropriate care. Concurrently, the number of openly trans and non-binary patients seeking gender-affirming care from their GP and other healthcare professionals is increasing. The Gender Identity Toolkit is a practicable resource aimed at improving the availability of inclusive and equitable care for trans and non-binary patients at a crucial time.

The toolkit consolidates statutory requirements and best practice guidance into an easily implementable, procedural resource. The toolkit highlights a range of common themes in trans and non-binary healthcare, from determining a suitable treatment pathway to updating a patient’s name and/or gender marker.

To find out more, and to ask the team any questions based on the toolkit, please sign up for the Gender Identity Toolkit Launch Webinar, on Wednesday 27th April at 12.15pm.

IGPM Response to NHSE General Practice Contract Arrangements in 2022

2021 Institute of General Practice Management – Survey of managers in general practice 2021:


Boosting morale in general practice
Professional recognition of practice managers
Covid vaccination programme
Reacting to “that” NHSE letter…
Life after Covid restrictions…
The Practice Manager / PCN Manager Compliment


The Institute of General Practice Management (IGPM) – #PMpower part 2

Recognition, Representation & Membership – Recording from 3rd March 2021

IGPM Summer Series Session One – Recording from 10th August 2021

IGPM Summer Series Session Three – Recording from 24th August 2021

IGPM Winter Series – Recording from 24th November 2021

For our latest videos please subscribe to our YouTube channel here


The Institute of General Practice Management (IGPM) – A force to be reckoned with – by Nicola Davies

Forum superstar to global vaccine warrior – Robyn Clark and The IGPM create a media storm

Practice Managers – A vital resource? – by Nicola Davies

Moving in the right direction – by Nicola Davies

New campaign video from the IGPM calls for end to abuse from patients

IGPM Summer Series

Institute of General Practice Management – Survey of managers in general practice 2021


#PMpower in the national press:

We’ve also featured in all the major publications. See links here

#PMpower in the medical press:

IGPM statement on GPDPR

IGPM statement on the New To Partnership Scheme

IGPM statement on the NHSE Plan for Improving Access