The IGPM logo

The Institute of General Practice Management (IGPM) was formed by four working Practice Managers. We are the representative body for all managers working within general practice in the United Kingdom.

Sign up to the IGPM newsletter to be kept up to date with developments. Or read all about us here. Follow the hashtag #PMpower.

Did you know?

Our accreditation scheme is now open to all managers working within general practice with over two years’ experience. 

We have relationships with all national bodies and speak on behalf of managers in general practice. 

You can join the IGPM here

Our promise:

  • Our leadership majority will always be people working in Practice Management
  • We will never be an organisation for profit and any funds generated will go back into our membership
  • The views of our members will always be the most important part of our constitution

See our campaign video ‘If I die it will be your fault’ which went viral. It’s now had over 250,000 views!

Latest news

To keep up to date with all the latest information and updates from the IGPM, please follow us on Facebook and Twitter.

IGPM response to Long Term Workforce Plan – June 2023

IGPM response to outcome of petition re pay on non-AfC services – June 2023

IGPM response to the Delivery Plan for Recovering Access to Primary Care – May 2023

IGPM response to the NHS contract letter – 6th March 2023

IGPM statement on utility price rises – September 2022

IGPM response to proposed pay increases announced 19th July 2022

Accreditation launch

The Institute of General Practice Management (IGPM) is proud to present our accreditation framework.     Over the last year we have fine-tuned this process to be able to formally accredit members against a framework developed by Robyn Clark, IGPM Director, supported by a team of IGPM Regional Representatives, and Professor James Kingsland OBE.

Discussions surrounding the initial framework of the accreditation were had with Louise Greenwood of Wessex LMC and Michele Petrie of Taurus Healthcare.    The framework went on to be peer reviewed and finalised by Professor James Kingsland.  An initial panel of 12 applicants were assessed in May by an independent panel of experts, and we are now ready to launch the framework to the rest of our members.  

We developed this framework to provide people working in the practice management community with the opportunity to become formally accredited and obtain professional status. Applicants who meet the required standards of the assessment will be awarded Member of the Institute of General Practice Management (MIGPM) status.    The domains that we have created can also be used as a framework for career progression for managers new in post and those looking to develop their career in practice management.

Gender Identity Toolkit for General Practice

We are proud to announce the launch of the Gender Identity Toolkit for General Practice!

The toolkit has been produced in collaboration with the Institute of General Practice Management, Indigo Gender Service, Practice Index, and Pride in Practice. It is designed to further the knowledge and support the confidence of general practice teams when providing inclusive and equitable care to trans and non-binary patients.

The Pride in Practice Patient Experience Survey 2021 revealed that trans and non-binary patients were significantly less likely than LGBTQ+ patients, as a whole, to feel that their GP was meeting their needs. The barriers that trans and non-binary patients face range from direct discrimination to supportive healthcare professionals lacking the knowledge or confidence required to provide appropriate care. Concurrently, the number of openly trans and non-binary patients seeking gender-affirming care from their GP and other healthcare professionals is increasing. The Gender Identity Toolkit is a practicable resource aimed at improving the availability of inclusive and equitable care for trans and non-binary patients at a crucial time.

The toolkit consolidates statutory requirements and best practice guidance into an easily implementable, procedural resource. The toolkit highlights a range of common themes in trans and non-binary healthcare, from determining a suitable treatment pathway to updating a patient’s name and/or gender marker.

IGPM Response to NHSE General Practice Contract Arrangements in 2022

2021 Institute of General Practice Management – Survey of managers in general practice 2021:


Boosting morale in general practice
Professional recognition of practice managers
Covid vaccination programme
Reacting to “that” NHSE letter…
Life after Covid restrictions…
The Practice Manager / PCN Manager Compliment
Bridging the health inequalities gap
Introducing the Gender Identity Toolkit for General Practice
The race for space
Workforce planning and resilience


The Institute of General Practice Management (IGPM) – #PMpower part 2

Recognition, Representation & Membership – Recording from 3rd March 2021

IGPM Summer Series Session One – Recording from 10th August 2021

IGPM Summer Series Session Three – Recording from 24th August 2021

IGPM Winter Series – Recording from 24th November 2021

For our latest videos please subscribe to our YouTube channel here


The Institute of General Practice Management (IGPM) – A force to be reckoned with – by Nicola Davies

Forum superstar to global vaccine warrior – Robyn Clark and The IGPM create a media storm

Practice Managers – A vital resource? – by Nicola Davies

Moving in the right direction – by Nicola Davies

New campaign video from the IGPM calls for end to abuse from patients

IGPM Summer Series

Institute of General Practice Management – Survey of managers in general practice 2021

Biting your tongue – By Nicola Davies

Launching the Gender Identity Toolkit for General Practice


#PMpower in the national press:

We’ve also featured in all the major publications. See links here

#PMpower in the medical press:

IGPM statement on GPDPR

IGPM statement on the New To Partnership Scheme

IGPM statement on the NHSE Plan for Improving Access