The Institute of General Practice Management (IGPM) was formed in December 2020 with the aim of being recognised as the professional body that represents all managers working within general practice in the United Kingdom.
We are a team of four Practice Managers:
Robyn Clark is a practice manager in South Gloucestershire. Born and bred in Bristol she is an HR practitioner by background with experience of working in secondary care, mental health trusts and community health services. Prior to that she was a medical secretary and personal assistant.
She has been a PM for three years and is now also lead manager for her practice’s primary care network. Robyn is also a content writer for Practice Index, and has also developed HR for Primary Care e-learning.
Robyn has a real passion for employee engagement, coaching and mentoring.
Nicola Davies has worked in Primary Care for 36 years, starting her career as a medical secretary in an inner city practice in Manchester.
For the last 20 years, she has worked as a Practice Manager. She has an MA in Medical Law and Ethics and is very involved in Education and Training with both clinical and non-clinical staff. She is now living the dream working in very rural Cornwall in a three site dispensing practice.
Kay has worked in the NHS for her whole career. Accepting redundancy from NHS England in 2014 Kay decided to look for her dream job as a Practice Manager. She is currently employed at the award winning Alvanley Family Practice in Stockport. Since taking this post Kay has collaborated with patients as volunteers and with the local community to add capacity and improve health outcomes.
Jo Wadey is the Practice Business Manager at St Lawrence Surgery in Worthing and chair of the West Sussex Practice Managers Association, and is passionate about promoting self-care and its benefits.
St Lawrence Surgery is a model of self-care excellence and Jo is behind many of the exciting and innovative initiatives that take place at the practice. Jo also has a MSc in Primary Care and Management.