The Institute of General Practice Management (IGPM) was formed by four working Practice Managers. We are recognised as the professional body that represents all managers working within general practice in the United Kingdom.
Robyn Clark is a practice manager in South Gloucestershire. Born and bred in Bristol she is an HR practitioner by background with experience of working in secondary care, mental health trusts and community health services. Prior to that she was a medical secretary and personal assistant.
She has been a PM for over five years and is now also lead manager for her practice’s primary care network. Robyn is also a content writer for Practice Index, and has also developed HR for Primary Care e-learning.
Robyn has a real passion for employee engagement, coaching and mentoring.
Nicola Davies has worked in Primary Care for 36 years, starting her career as a medical secretary in an inner city practice in Manchester.
For the last 20 years, she has worked as a Practice Manager. She has an MA in Medical Law and Ethics and is very involved in Education and Training with both clinical and non-clinical staff. She is now living the dream working in very rural Cornwall in a three site dispensing practice.
Kay has worked in the NHS for her whole career. Accepting redundancy from NHS England in 2014 Kay decided to look for her dream job as a Practice Manager. Her first job was at Alvanley Family Practice where she developed a collaborative practice model to work with volunteers and the local community to add capacity and improve health outcomes.
Kay now works at Urban Village Medical Practice in Ancoats, Manchester. It is a unique practice having a standard contract, but also a contract to provide health care to the city’s homeless community. The practice works closely with statutory and voluntary bodies, community interest companies and those experiencing homelessness to improve health outcomes.
Jo Wadey is the Practice Business Manager at St Lawrence Surgery in Worthing and Chair of the West Sussex Practice Managers Association. Jo is passionate about the development and support of Practice Managers and patient engagement to deliver excellence in primary care.
Jo has led on many exciting and innovative initiatives that have taken placed at St Lawrence Surgery and has enabled the practice to be rated as outstanding by CQC in 2016.
Jo is delighted to be one of the Co-Founding Directors of the Institute of General Practice Management and leads on engagement as part of her role.